1. No Hidden Charges: Our customers will not be charged any extra hidden charges. All purchase billing plus shipping charges will be displayed on the checkout page.
2. Ship From Address/store address : Our store is located on Haworth Road, Bradford, UK. All orders are shipped from the UK to anywhere in the world
3. Product Quality and Service Guarantee: We guarantee good product quality and the best service to deliver the products at your convenience.
4. Delivery Time:
   • After an online purchase, you will receive your products within 10 to 14 working days (excluding holidays).
   • We do Worldwide shipping, delivery time for all destinations is same (10 to 14 working days)
   • Usually, we expedite the orders, and our average delivery time is less than 7 working days.
   • We ship orders within 24 hours from the time of online purchase.
   • Please note, we are not open on weekends. Orders placed on Fridays will be processed on Mondays.
5. Shipping Address :
   • For a better shopping experience, please recheck your shipping address for any mistakes.
   • Per our policy, a product sent to an incorrectly filled address by the customer will not be refunded.
   • If possible, please use the same address for your shipping and billing needs to speed up the verification process and ensure earlier delivery.
   • If any error occurs at the carrier’s end, we will fully support resolving the issue. However, we cannot be liable for any loss.
6. Contact for Delivery Issues: If you do not receive the products within the stated days, please contact us and bring any queries to our attention.
7. Duties and Taxes: Duties and taxes may apply based on the country you are receiving the shipment. These will be liable to be paid by you at the time of receiving the order, collected by your shipping carrier. The amount of duty and taxes depends on your country’s laws of import.